Students & Families

Privacy Policy

Last Updated: 06/01/2026

Admit Network LLC (the "Company," "we," or "us") takes the privacy of our users — especially students and minors — seriously. This Privacy Policy explains what information we collect, how we use and protect it, with whom we share it, your rights, and how to contact us with questions or requests.

This Policy applies to all visitors to admitnetwork.com, all registered Platform users, and all clients who engage the Company to access consulting services through the Specialist network. It does not apply to third-party websites or services linked from our Platform. We encourage you to review the privacy policies of any third parties you interact with.

Section 1 — Information We Collect

A. Information You Provide to Us

Account and Contact Information

When you create an account, book a consultation, or contact the Company, we collect your name, email address, phone number, and account credentials. For families, this includes both parent/guardian and student contact details.

Academic and Educational Records

To provide consulting services, you may share with us: high school transcripts (official or unofficial), GPA and class rank, standardized test scores (SAT, ACT, AP, IB, PSAT, and similar), academic interests, intended major(s), extracurricular activities, honors, and descriptions of research projects, passion projects, or portfolios.

Application Materials

You may provide college essays, personal statements, supplemental responses, activity descriptions, resumes, portfolios, and other draft or final application materials for coaching and editorial review. These materials belong to the Student as described in Section 10 of our Client Agreement.

Financial Information

For financial aid guidance, you may share information about household income, assets, family composition, FAFSA and CSS Profile results, Net Price Calculator estimates, and the Student Aid Index (SAI). We do not process or store payment-card data. Payments are made by invoiced bank transfer (such as ACH, wire/SWIFT, or Wise), and we may receive limited payment-related information incidental to a transfer, such as the originating account details shown on an incoming payment, which we use only to confirm and reconcile payment.

Career and Aptitude Data

Through our Aptitude Discovery and College Match Profile tools, we collect your responses to assessments about interests, values, learning style, and career goals in order to generate personalized college and career recommendations.

Psychological and Evaluation Records

Clients may optionally share psychological evaluations or learning assessments when relevant to academic or application planning. This is sensitive data and is handled with heightened care as described in Section 4.

Communications

We collect the content of messages exchanged between you and Specialists in the Company's network through our Platform, email, or other agreed channels, as well as information you provide when filling out inquiry forms, booking consultations, or contacting support.

Payment Information

Payments are made by invoiced bank transfer, including ACH, domestic or international wire/SWIFT, or Wise. The Company does not process or store payment-card data. The Company may receive limited payment-related information incidental to a transfer (for example, the originating account information shown on an incoming ACH or wire) and uses it only to confirm and reconcile payment.

Referrals

If you refer another family to the Company, we ask for your name and email and your referral's name and email solely to facilitate the referral. We will not contact the referred party for unrelated marketing without their separate consent.

B. Information We Collect Automatically

Cookies and Similar Technologies

We use cookies, pixel tags, and similar technologies to keep you signed in, remember preferences, understand usage patterns, and support security. See Section 8(F) for your opt-out choices.

C. Information from Third Parties

School Counselors and Educators

With your permission, we may receive information from a student's school counselor or educators, such as a high school profile, counselor context, or supplemental materials about the student's academic environment.

Partner Platforms

We partner with select third-party platforms (such as Polygence for research project support). If you engage a partner platform through the Company, that platform's own privacy policy governs its data collection; we may receive limited progress or completion data from the partner in connection with your services obtained through the Company.

No Purchased Consumer Profiles

We do not purchase third-party consumer data profiles about students or families, and we do not combine purchased profiles with personal information you provide to us.

Section 2 — How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and personalizing Services: matching students with Specialists; generating customized college lists, admissions strategies, and career insights; powering the Admissions Intelligence, Aptitude Discovery, and College Match Profile tools.
  • Communication: responding to inquiries, scheduling and confirming sessions, sending reminders, and facilitating messaging between Clients and Specialists.
  • Platform operations: managing accounts, processing payments, providing customer support, and maintaining the security and functionality of the Platform.
  • Service improvement: analyzing aggregate, anonymized usage patterns to improve our tools, content, and Specialist matching. Individual students are never identified in these analyses. We may also retain and analyze de-identified data indefinitely for internal research, service and product development, and quality improvement, provided the data has first been de-identified so that it no longer identifies, and cannot reasonably be linked to, any individual student.
  • Research and reporting: generating anonymized, de-identified case studies, outcome reports, or educational resources, and maintaining an internal library of de-identified example materials — such as de-identified essay excerpts, application strategies, and outcomes — that the Company may retain indefinitely and use as models and references to train Specialists and guide future students. Individual students are identified in such materials only with express written consent, as described in Section 10.
  • Marketing: sending newsletters or promotional updates to users who have opted in. See Section 8(G) for opt-out options.
  • Legal compliance and safety: fulfilling obligations under applicable law, responding to legal process, enforcing our Client Agreement and this Policy, and detecting or preventing fraud or abuse on the Platform.

We do not use student data for targeted advertising, to build commercial profiles of students for purposes unrelated to their educational consulting, or for any purpose incompatible with those described above.

Section 3 — How We Share Your Information

A. With Specialists Within the Company's Network

When you engage the Company to access consulting services through the Specialist network, your information — including academic records, essays, assessment results, and session communications — is shared with the Specialist(s) assigned to your account. All Specialists in the Company's network are contractually bound by confidentiality obligations consistent with this Policy.

B. With Third-Party Service Providers

We engage vetted third-party vendors to help us operate the Platform and deliver services, including payment processors, cloud hosting providers, scheduling tools, analytics providers (for aggregate Platform usage data), client- and college-planning management platforms (CRM and planning systems that store student records to coordinate services), third-party assessment and aptitude tools that power certain Platform features, and partner platforms (e.g., Polygence, where you have opted in). All service providers are contractually prohibited from using your information for any purpose other than providing services to the Company and are required to maintain appropriate security standards.

C. We Do Not Sell or Rent Student Data

Admit Network does not sell, rent, or trade your personal information — including student data — to any third party for commercial purposes. This commitment applies to all users regardless of age or location.

We do not use student data for targeted advertising, behavioral tracking for commercial purposes, or to build commercial profiles of students outside of their educational consulting.

See Section 5 for important disclosures about our use of Google Workspace, including what data Google may process when smart features are enabled.

D. In Connection with a Business Transfer

If the Company is acquired, merged with another entity, or transfers assets to another organization, personal information held by the Company may be transferred as part of that transaction. We will notify affected users by email or Platform notice prior to such a transfer and will require the successor entity to honor the commitments in this Policy with respect to data collected under it.

E. For Legal Compliance and Safety

We may disclose personal information when required by law, subpoena, court order, or regulatory authority, or when we have a good-faith belief that disclosure is necessary to prevent imminent harm, fraud, or illegal activity. Where permitted, we will attempt to notify you of such requests.

F. With Your Consent

We may share information in any other manner described to you at the time of collection or with your affirmative prior written consent.

Section 4 — Special Protections for Student and Minor Data

A. Our Student Privacy Commitments

As the operator of a curated network of independent specialists serving students and families, we apply the following principles to all student data:

  • Student data is used exclusively to provide, improve, and support our educational consulting services.
  • We do not use student data to target advertising to students or their families, directly or through third parties.
  • We do not build commercial profiles of students for purposes outside of their college and career planning.
  • We do not disclose student data to data brokers or commercial marketing firms.
  • We do not use educational records to infer or derive sensitive characteristics for commercial purposes.
  • We do not sell student personal information. See Section 3(C) and Section 5 for our full disclosure.

B. FERPA — Family Educational Rights and Privacy Act

The Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 CFR Part 99) protects the privacy of student education records maintained by schools and educational institutions that receive federal funding. Admit Network is not a school and does not independently maintain "education records" within the meaning of FERPA.

However, families may voluntarily share with us documents that constitute or were protected by FERPA at the institutional level — such as official transcripts, grade reports, or school recommendations. When we receive such materials, we: (a) treat them as confidential; (b) use them only for the purpose of providing our Services; and (c) do not re-disclose them to third parties without your consent, except as required by law.

Under FERPA, parents have the right to access and request correction of their minor child's education records maintained by their school. Once a student turns 18 or attends a postsecondary institution, those rights transfer to the student. The Company will cooperate with any requests related to records we hold when required by applicable law.

C. COPPA — Children's Online Privacy Protection Act

The Children's Online Privacy Protection Act (15 U.S.C. § 6501 et seq.) and the FTC's implementing regulations — including updates effective April 2026 — govern the online collection of personal information from children under the age of 13. Our Services are not directed at children under 13, and we do not knowingly collect personal information from children under 13 without verified parental or guardian consent.

If you are under 13, please do not use our Services or provide us any personal information. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will promptly delete that information. Parents or guardians who believe their child under 13 has provided us personal information may contact us at support@admitnetwork.com to request review, correction, or deletion.

D. Students Ages 13–17

Many of our clients are students between the ages of 13 and 17. For these users, the parent or guardian who has signed our Client Agreement has consented to the collection and use of the student's information as described in this Policy. We take additional care with this data:

  • Access to student information is limited to Specialists actively working with that student.
  • Student communications on the Platform are not used for advertising or commercial profiling.
  • We do not sell or share student data for behavioral advertising purposes.
  • Parents and guardians may request access to, correction of, or deletion of their minor child's data at any time by contacting us as described in Section 13.

E. SOPIPA and State Student Data Privacy Laws

California's Student Online Personal Information Protection Act (Cal. Bus. & Prof. Code § 22584 et seq., now known as KOPIPA) prohibits operators of online services used for K-12 school purposes from using covered information for targeted advertising, selling or renting student data, or building non-educational profiles of students. Analogous laws exist in Colorado, Texas, New York (Ed. Law § 2-d), and a growing number of other states.

Although the Company coordinates access to post-secondary college counseling (provided by independent Specialists) rather than K-12 classroom instruction, we voluntarily comply with the principles of SOPIPA/KOPIPA and analogous state student privacy statutes as a matter of best practice, including the prohibitions on targeted advertising, student data sales, and non-educational profiling. We support families' right to request deletion of student data and will honor such requests to the extent permitted by applicable law and our contractual obligations.

Section 5 — Google Workspace and Third-Party Tools

A. Our Use of Google Workspace

The Company uses Google Workspace for internal operations, including email (Gmail), document collaboration (Google Drive and Docs), scheduling (Google Calendar), and video meetings (Google Meet). When you communicate with the Company's team members or Specialists via email or shared documents, that communication passes through Google's infrastructure and is subject to Google's Workspace Data Processing Agreement and the Google Cloud Privacy Notice (https://cloud.google.com/terms/cloud-privacy-notice), in addition to this Policy.

B. Google Workspace Smart Features — Full Disclosure

Google Workspace includes Smart Features that use content from your Gmail, Calendar, Drive, Chat, and Meet to power AI-assisted features. As of the date of this Policy, Google has separated these into two distinct settings, each controlling a different level of data processing:

  • Smart features for Google Workspace apps (Gmail, Chat, Meet, Drive, Calendar): When enabled on the Company's Workspace accounts, Google processes email content, calendar entries, and document data to power features such as Smart Compose (AI writing suggestions), Smart Reply (one-click reply suggestions), meeting nudges, automatic flight/reservation cards from emails, order tracking, and AI-assisted search across Workspace content. These features use Gemini AI models. Content processed may include: email bodies and subject lines, calendar event details and attendee information, document content accessed via Drive, and metadata such as timestamps.
  • Smart features for other Google products (cross-product personalization): When this setting is additionally enabled, Google may use Workspace content and activity data to personalize features across the user's broader Google account, including consumer Google products such as Google Search. This setting is not enabled by default in the EU, UK, or Switzerland.

What Google commits

Google's official position is that it does not use Workspace customer data to train general AI models, and that Workspace data is not used for advertising targeting. Google's Gemini AI processes content within Workspace to generate suggestions but, per Google's terms, your Workspace chats and files will not be reviewed by human reviewers or used to train generative AI models outside your domain without your permission.

What this means for client data

When you exchange emails with the Company's team members or Specialists, Google's systems may process the content of those emails to power smart features on the Company side. The Company does not control or receive the outputs of Google's smart feature processing beyond the normal email and document exchange. The Company does not receive or store any additional data that Google may generate through smart feature processing.

C. Google Workspace and AI (Gemini)

Google has integrated its Gemini AI directly into Workspace products (Gmail, Docs, Drive, Sheets, Slides, Meet, and others). When the Company's staff or Specialists use Gemini features within Workspace, Google processes the relevant content to generate responses. Per Google's Workspace terms, content shared with Gemini in Workspace is governed by the Cloud Data Processing Addendum, and Google commits not to use this content to train general AI models without permission. The Company does not currently enable Generative AI Workspace features for client-facing sessions but may use Gemini for internal operational tasks.

D. Other Third-Party Tools We Use

We use additional third-party tools to operate the Platform. Key examples include but are not limited to:

Analytics

We use analytics software to understand Platform usage in aggregate. Analytics data is de-identified and used only to improve the Services. We do not use analytics for behavioral advertising.

Scheduling

We may use a third-party scheduling platform (e.g., Calendly or similar) to facilitate session booking. These platforms have their own privacy policies.

Polygence Partnership

If you access Polygence research programming through the Company's partnership, Polygence's own privacy policy governs their data practices. The Company may receive limited completion and progress data from Polygence in connection with our Services.

Payment Processing

Payments are made by invoiced bank transfer (ACH, wire/SWIFT, or Wise). The Company does not process or store payment-card data.

Section 6 — Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy or as required by applicable law. Our general retention schedule:

  • Active client records (academic records, assessment results, session communications): Retained for the duration of the consulting engagement plus 10 (ten) years following the end of the Service Period, to support alumni inquiries, sibling transfers, and legal compliance.
  • Platform account data: Retained while your account is active and following service completion within a deactivated account archive. You may request account deletion at any time (see Section 13).
  • Payment records: Retained for seven (7) years as required by applicable tax and financial regulations.
  • Session communications (email and Platform messages): Retained for three (3) years following the end of the consulting engagement.
  • Anonymized and aggregate data: May be retained and used indefinitely for internal reference, research, analysis, and as example or model materials (including an internal library of de-identified essays and application materials); such data has been de-identified and does not identify, and cannot reasonably be linked to, any individual student.

When data is no longer needed, we delete or de-identify it using commercially reasonable methods; where we de-identify data, we may retain and use the de-identified version indefinitely as described in this Policy. We will notify clients of any material changes to our retention practices.

Section 7 — Security

We implement physical, technical, and administrative safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure, appropriate to our size and the sensitivity of the information we hold and consistent with the reasonable-security standard of the New York SHIELD Act.

These measures include:

  • Encryption of data in transit (TLS/SSL) and, where applicable, at rest.
  • Role-based access controls limiting Specialist and staff access to client data on a need-to-know basis.
  • Regular review of our security practices and vendor security standards, including contractual security requirements for all third-party vendors who handle personal information.
  • Procedures for identifying, responding to, and recovering from potential data security incidents.

No method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a data breach that creates a material risk of harm to affected individuals, we will notify affected individuals and relevant authorities as required by applicable law, including the New York SHIELD Act (N.Y. Gen. Bus. Law §§ 899-aa and 899-bb), the North Carolina Identity Theft Protection Act, and the notification laws of other applicable states. See Section 12 for more detail.

Section 8 — Your Rights and Choices

A. General Rights (All Users)

Regardless of your location, you may contact us to:

  • Access: request a copy of the personal information we hold about you.
  • Correct: request correction of inaccurate or incomplete information.
  • Delete: request deletion of your personal information, subject to our legal retention obligations and the need to maintain records related to active consulting engagements.
  • Withdraw consent: where we rely on your consent to process data, you may withdraw it at any time, though this will not affect prior processing.

To exercise these rights, see Section 13. We will acknowledge requests promptly and respond substantively within the timeframe required by applicable law.

B. California Residents — CCPA and CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA, Cal. Civ. Code § 1798.100 et seq.) and the California Privacy Rights Act (CPRA) provide the following rights:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the purposes for collection, and the categories of third parties with whom we share it.
  • Right to Delete: Request deletion of your personal information, with certain exceptions (e.g., completing a transaction, complying with a legal obligation, or supporting a security purpose).
  • Right to Correct: Request correction of inaccurate personal information we hold about you.
  • Right to Opt Out of Sale or Sharing: The Company does not sell personal information. To the extent we share personal information for cross-context behavioral advertising (as defined by CPRA), you may opt out. Our use of Google Workspace as described in Section 5 is not considered a "sale" or "sharing" for advertising under CPRA.
  • Right to Limit Use of Sensitive Personal Information: You may direct us to limit use of sensitive personal information (e.g., racial or ethnic origin, health data, financial data) to what is necessary to perform our Services.
  • Right to Non-Discrimination: we will not deny services, charge different prices, or provide a lower quality of service because you exercised any CCPA/CPRA right.

To submit a CCPA/CPRA request, contact us at support@admitnetwork.com. We will verify your identity before processing requests and respond within 45 days, with one 45-day extension if needed.

C. Other U.S. State Privacy Rights

Residents of Virginia (CDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), Oregon (OCPA), Montana, Tennessee, Indiana, Iowa, Delaware, and other states with comprehensive consumer privacy laws may have rights comparable to those in Section 8(B), including rights to access, correct, delete, opt out of profiling or targeted advertising, and data portability. We honor these rights where applicable. Contact us as described in Section 13 to submit a state privacy request.

D. European Union, UK, and EEA Users — GDPR / UK GDPR

If you are located in the European Union, the United Kingdom, or the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) or the UK GDPR:

  • Legal bases: We process your personal data on the basis of (i) performance of a contract (our Client Agreement), (ii) your consent (e.g., marketing communications), and (iii) legitimate interests (service improvement, security, and fraud prevention), where those interests are not overridden by your rights.
  • Rights: You have the right to access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and the right to object to processing based on legitimate interests.
  • Automated decision-making: We do not make decisions about you solely through automated means that produce legal or similarly significant effects.
  • Data transfers: Your data may be processed in the United States. We rely on appropriate transfer mechanisms — including Standard Contractual Clauses (SCCs) approved by the European Commission — for transfers of personal data from the EEA or UK to the United States.
  • Supervisory authority: You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have processed your personal data unlawfully.

E. Canadian Users — PIPEDA and CASL

If you are located in Canada, your personal information is handled in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You have the right to access and correct your personal information and to withdraw consent to its use, subject to legal and contractual restrictions. Commercial electronic messages sent to Canadian recipients comply with Canada's Anti-Spam Legislation (CASL), and we will honor opt-outs promptly.

F. Cookies and Tracking Choices

You can control cookies through your browser settings. Most browsers allow you to refuse, delete, or get notified when cookies are set. Disabling cookies may affect certain Platform functionality (e.g., staying signed in). For analytics opt-outs and Do Not Track signals, we honor browser-level controls where technically feasible.

G. Communications Preferences

Email

Unsubscribe from promotional emails at any time using the link in any promotional message or by contacting us at support@admitnetwork.com. You will continue to receive service-related messages (e.g., session reminders, account notices).

Text/SMS

If you have opted into SMS from the Company, reply "STOP" to any message to opt out. Message and data rates may apply.

Platform notifications

Manage notification preferences within your Platform account settings.

Section 9 — Children Under 13 — COPPA Compliance

Our Services are not directed to children under the age of 13. We do not knowingly solicit or collect personal information from children under 13 without verifiable parental or guardian consent. If we learn that a child under 13 has provided personal information to us without parental consent, we will promptly delete it and, where appropriate, notify the parent or guardian.

If you are a parent or guardian and believe your child under 13 has used our Services or provided personal information to us, please contact us immediately at support@admitnetwork.com. We will verify your identity and, as applicable, provide you with access to the information collected, allow you to correct or review it, require us to delete it, and refuse to allow further collection or use of your child's information.

The Company does not condition a child's participation in any activity on disclosure of more personal information than is reasonably necessary for the activity.

Section 10 — Use of Anonymized Materials and Client Success Stories

A. Anonymized Use — No Consent Required

Client consents, as a condition of the Client Agreement, to the Company's use of anonymized, de-identified outcomes and application materials — including but not limited to schools to which the Student was admitted, essay excerpts, portfolio materials, and application strategy examples — for internal training, future client reference, model and example materials, service and product improvement, and marketing or informational purposes, and to the Company's retention of such de-identified materials in a permanent internal database that the Company may keep and use indefinitely as models and references for future students. Client and Student grant the Company a perpetual, royalty-free, non-exclusive license to retain and use such de-identified materials for these purposes; this license survives termination of services and applies only to materials from which identifying information has been removed. Before any such use, all identifying information is removed, including the Student's name, school name, geographic details, photo, likeness, and any other details that could reasonably identify the Student. The Company uses de-identification standards consistent with applicable privacy law, including the Safe Harbor method under HIPAA as a reference standard for de-identification best practices.

B. Identified Success Stories and Testimonials — Express Consent Required

The Company may feature the Student by first name and last initial, photo, likeness, or other identifying detail — including in testimonials, case studies, social media posts, or promotional materials — only if Client provides express, affirmative written consent via the optional authorization in the Client Agreement signature block or via written consent over any platform. Such consent is entirely voluntary and has no bearing on the quality or scope of services provided.

Any written consent for identified use may be revoked at any time by written notice to the Company. Revocation will be honored on a going-forward basis; it will not require the Company to remove materials already published in good faith prior to receipt of the revocation notice.

Section 11 — Third-Party Links and Services

Our Platform may contain links to third-party websites, tools, and services — such as college websites, government financial aid portals (FAFSA.gov, studentaid.gov), the College Board, partner platforms, or testing organizations. This Privacy Policy does not apply to those third-party services. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

Section 12 — Data Breach Notification

In the event of a security breach that compromises personal information in a manner that creates a material risk of harm to affected individuals, the Company will:

  • Notify affected individuals as required by applicable federal and state law, including the New York SHIELD Act (N.Y. Gen. Bus. Law §§ 899-aa and 899-bb), the North Carolina Identity Theft Protection Act (N.C. Gen. Stat. § 75-65), the California Consumer Privacy Act, and the notification laws of other applicable states.
  • Notify relevant state attorneys general or regulatory authorities where required by law.
  • Provide notification via email to the address on file, or by other means required by applicable law, without unreasonable delay.
  • Describe the nature of the breach, the categories of data affected, the steps we are taking to address the breach, and steps you can take to protect yourself.

If you believe your account has been compromised, please contact us immediately at support@admitnetwork.com.

Section 13 — International Data Transfers

The Company's servers and operations are based in the United States. If you access our Services from outside the United States — including from Canada, the United Kingdom, the European Union, Mexico, or elsewhere — your personal information will be transferred to and processed in the United States. U.S. data protection laws may differ from those in your home country.

For users in the EU and UK, we implement appropriate safeguards for international data transfers as required by applicable law, including Standard Contractual Clauses where required by GDPR or UK GDPR. By using our Services, users outside the United States acknowledge and consent to this transfer and processing.

Section 14 — Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Policy at admitnetwork.com/privacy with a revised "Last Updated" date. If we make material changes to how we collect, use, or share personal information — including changes to our Google Workspace practices or third-party tools — we will provide additional notice by prominent website banner or email to active clients prior to the changes taking effect.

Your continued use of our Services after any update constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically.

Section 15 — Contact Us and Submitting Data Requests

For questions about this Privacy Policy, to exercise your privacy rights, or to report a privacy concern, please contact us.

We will acknowledge data rights requests promptly and respond substantively within the timeframe required by the applicable law governing your request (generally 30–45 days for most U.S. state laws; 30 days for GDPR requests, with one 60-day extension if needed; and 45 days for CCPA/CPRA requests, with one 45-day extension if needed). We may need to verify your identity before processing requests.

For complaints that we have not resolved to your satisfaction, residents of certain jurisdictions (including the EU and UK) have the right to lodge a complaint with their local data protection authority.